FAQ

If you believe that an owner or owner's representative has not met the requirements of all applicable federal, state and local fair housing and/or anti-discrimination laws, statutes, rules, or ordinances in the marketing or leasing of units financed by HFA, you may contact the New York State Division of Human Rights by visiting their Web site at http://www.dhr.state.ny.us/ or by calling any of the numbers listed below:

Division of Human Rights Regional Offices

MANHATTAN (Lower)
State Office Bldg.
20 Exchange Place, 2nd. Fl.
New York, N.Y. 10005
(212) 480-2522

MANHATTAN (Upper)
State Office Building
163 W. 125th Street
4th Floor
New York, N.Y. 10027
(212) 961-8650

BROOKLYN
55 Hanson Place
Room 304
Brooklyn, N.Y. 11217
(718) 722-2856

LONG ISLAND (Main Office)
175 Fulton Avenue
Hempstead, N.Y. 11550
(516) 538-1360

SUFFOLK
State Office Bldg.
Veteran's Memorial Bldg.
Hauppauge, N.Y. 11787
(631) 952-6434

PEEKSKILL
8 John Walsh Blvd.
Suite 204
Peekskill, N.Y. 10566
(914) 788-8050

ALBANY
Empire State Plaza
Agency Bldg. 2, 18th Fl.
Albany, N.Y. 12220
(518) 474-2705

SYRACUSE (Branch Office)
333 E. Washington St.
Room 443
Syracuse, N.Y. 13202
(315) 428-4633

BINGHAMTON
44 Hawley Street
6th Floor
Binghamton, N.Y. 13901
(607) 721-8467

ROCHESTER (Main Office)
259 Monroe Avenue
1 Monroe Square
3rd Floor
Rochester, N.Y. 14607
(585) 238-8250

BUFFALO
The Walter J. Mahoney
State Office Bldg.
65 Court St. - Suite 506
Buffalo, N.Y. 14202
(716) 847-7632

ADMINISTRATIVE OFFICES
One Fordham Plaza
Bronx, N.Y.  10458
(718) 741-8400

Owners are responsible for the management and operation of buildings financed by HFA.  This responsibility is shared with the management company selected by the owner.  Any questions or complaints that a resident may have regarding any aspect of a building's management or operation should be directed to the management company.

In buildings that have been financed by HFA, all or a portion of the rental apartment units are set aside for people with lower incomes. HFA does not own or manage the buildings. The owners, and/or their management companies that they may hire, are responsible for selecting tenants who meet the low income and other eligibility requirements of the financing HFA has provided.  Click here to see a list of existing HFA developments that you can contact regarding applications.

Generally speaking, to be eligible for an affordable unit in a building financed by HFA, the household income must not exceed 50% of the local area median income adjusted for household size. Click here to view a table of income and rent limits as derived from current area median incomes.

For example, the 2009 area median income for New York City is $61,600.  Therefore, to be eligible for an affordable unit in New York City, a one person household's income may not exceed approximately $26,900, a two person household's combined income may not exceed approximately $30,700, a three person household's combined income may not exceed approximately $34,550 and a four person household's combined income may not exceed approximately $38,400. The area median incomes in other parts of New York State are different, and therefore the maximum allowable incomes are also different. 

Please note that in some HFA financed projects the maximum allowable income may be slightly higher or lower than 50% of the local area median income. Also note that there are minimum income requirements and other eligibility factors, including an acceptable credit history, that are established by the owners and are considered in the eligibility process.